Terms of use

1. A local client and our data-storage commitment

SynoArk is a local client for devices you own or are allowed to access. It does not require a separate developer account and does not offer developer-hosted file storage or synchronization of local app data. Account connection details, sign-in credentials, settings, NAS activity and task records, caches and diagnostic logs saved by the app are stored on your phone and are not proactively sent to developers or developer servers. Copies you explicitly export or separately send are handled by the destinations you choose. Developers do not automatically collect your NAS activity, phone diagnostic logs or crash reports through this app.

NAS browsing, transfers, backups and management you instruct the app to perform send the necessary data to the device you specify. Third-party services you enable and content you choose to share provide the necessary information to those providers or recipients, as explained in the Privacy policy. If you contact developers by email or in the community, they receive only what you choose to provide.

Features include files and transfers, photos and music, photo backup, sharing, download tasks and device management. Availability depends on device support, enabled services and account access.

2. Use accounts and content you are allowed to access

Connect only to devices you are allowed to use. Keep your account, password and phone secure, and follow the device administrator's access rules. Do not view, change or distribute other people's photos, files or personal information without permission, or bypass their access restrictions. Younger users should use the app with a parent or guardian's guidance.

3. Changing files and managing your device

Deleting, replacing or moving files can change or remove existing content. Changing accounts, sharing or storage settings, installing, stopping or removing apps, and restarting or shutting down your device may also affect other users. Check the account, device, target and scope first, and keep backups of important content. Some actions cannot be undone.

If the connection drops or you see a timeout or error, the action may already have taken effect on your device. Check its result there before retrying to avoid repeating it.

4. Photo backup, deletion and freeing up space

Before enabling backup, check the account, source photos and destination. Automatic backup depends on the access you grant, network and charging choices, and phone battery settings; it can pause or be delayed. Check task results before deleting originals. Choosing an immediate backup may relax network or charging restrictions as explained on the page and may use mobile data.

Deleting photos from both your phone and Synology device affects both copies. Freeing up space deletes phone originals that have been backed up. Check that the backup is complete and opens correctly before confirming cleanup. Recovery depends on how the items were deleted and whether another backup exists.

5. Sharing content and using other services

When sharing a link or album, check the audience, recipients, password and expiry. People with the link may view or download content according to your settings. Stopping sharing cannot recall copies they already saved. Also check the recipient before sending files to another app or casting to a player.

Photo maps, Synology connection services, custom websites and content sources are provided by their respective providers. You choose whether to use them and should read their notices. Download or install only content you are allowed to obtain on your Synology device.

6. Playback, transfers and background work

Music, transfers and photo backups may continue after you leave a page, using network data, battery and storage. Battery settings, connection changes or an offline device can pause, delay or interrupt work. Check task pages and notifications, and stop tasks or turn off features when you no longer need them. Some downloads or management tasks already sent to your Synology device must be stopped separately on the device or task page.

7. Settings backups, changing phones and signing out

An app settings backup contains the settings and account details currently supported. It is not a backup of all photos, files or tasks. Read the restore scope before proceeding and keep the backup file and its password safe. A protected backup cannot be recovered if you lose its password. Sign in again after changing phones or importing an account. Existing accounts are not overwritten by the backup.

Signing out or clearing app data affects the corresponding information on your phone. It does not delete your Synology account or automatically delete files on your Synology device. You may stop using the app at any time.

8. Content and product names

Using this app does not change your rights to your own content. Respect creators' and other people's rights when using or sharing files, photos or music. SynoArk is provided by its own developers. References to Synology, Huawei or other products describe services the app connects to or uses; they do not mean those brands provide this app. Names and logos belong to their respective owners.

9. Help, updates and contact

Features and instructions may change with app updates. Refer to what is currently available in the app. We show the update date here; information-handling changes are also explained in the Privacy policy. If you need help, tell us which page you were using and what you did, and check attachments for private content before sending them.

Contact: wuyouziyuan@qq.com.

Huawei map privacy notice / Synology privacy notice

Huawei map privacy notice
https://developer.huawei.com/consumer/cn/doc/hmscore-guides/sdk-android-data-security-0000002258022138

Synology privacy notice
https://www.synology.cn/zh-cn/company/legal/privacy

⚠️ Important notice

This app is a third-party Synology NAS management tool, not an official Synology product. To use it, you must have legitimate access to a Synology NAS device and its DSM system.

1. Acceptance and amendment of the Agreement

1.1 Acceptance of the Agreement

By downloading, installing or using SynoArk, you acknowledge that you have read and understood all terms and conditions of this Agreement and agree to comply with them. If you disagree with any term, please stop using the app immediately.

1.2 Amendments to the Agreement

We reserve the right to amend this Agreement at any time. The amended Agreement will be published in the app. Your continued use of the app constitutes acceptance of the amended Agreement.

2. Description of services

2.1 Services provided

SynoArk is a native HarmonyOS NEXT management tool designed for Synology NAS users. Its main features include:

• NAS connection management: connecting to and managing DSM 6.x and DSM 7.x systems

• File management: browsing, uploading, downloading and managing files on your NAS

• Photo browsing: connecting to Synology Photos/Moments to browse and manage photos and videos

• Music playback: connecting to Audio Station to play music stored on your NAS

• Resource monitoring: viewing NAS CPU, memory, disk and network status in real time

• Backup management: viewing and managing Hyper Backup tasks

• Transfer management: managing file downloads, file and Drive uploads, and Download Station download tasks

2.3 Photo features

The app's photo features connect to Synology Photos (DSM 7) or Moments (DSM 6) on your NAS and provide the following:

• Photo/video browsing: browsing photos and videos on your NAS by timeline

• Photo preview: viewing high-resolution images, pinching to zoom and swiping between images

• Photo download: saving photos to your device's photo library (requires permission to write to the photo library)

• Photo details: viewing metadata such as EXIF information, GPS locations and camera settings

• Photo sharing: generating download links to share

• Photo deletion: deleting photos from the NAS photo library (requires confirmation)

Note: the photo features are only for accessing and managing photos already on your NAS. The app does not access photos stored locally on your phone or upload photos to developer servers.

2.2 Service availability

We will make every effort to maintain service stability and availability, but do not guarantee uninterrupted service. If maintenance, upgrades or force majeure interrupt the service, we will restore it as soon as possible, but will not be liable for losses caused by the interruption.

3. User accounts and security

3.1 NAS connection configuration

To use this app, you must provide your Synology NAS connection information, such as the server address, port, username and password. Please ensure that:

• You have legitimate permission to use the NAS device

• Your connection information is accurate and secure

• You do not share your account information with others

3.2 Data security

All your configuration information and usage data are stored locally on your device. We do not collect this information or upload it to any server. You are responsible for securing your device and preventing unauthorized access.

4. User conduct

4.1 Lawful use

When using this app, you agree to:

• Comply with all applicable laws and regulations

• Not use the app for unlawful activities

• Not infringe the intellectual property or other lawful rights and interests of others

• Not interfere with or disrupt the app's normal operation

4.2 Rights to content

This app provides NAS management features only and does not provide content storage services. You must lawfully own or be authorized to access all content you access through the app. You are responsible for the lawfulness of the content you access and manage.

5. Intellectual property

5.1 Rights to the app

All rights to SynoArk, including but not limited to its software, design, trademarks and documentation, belong to the development team. Without written permission, you must not:

• Copy, modify or adapt the app

• Decompile, reverse engineer or attempt to extract the source code

• Remove or modify copyright notices in the app

• Use the app for commercial purposes

5.2 Third-party content

Synology® and related trademarks belong to Synology Inc. Copyright in open-source software and third-party components used by the app belongs to their respective authors.

6. Disclaimer

6.1 Service disclaimer

The app is provided “as is.” We make no express or implied warranties, including, without limitation, warranties that:

• The service is suitable, reliable or accurate

• The service will be uninterrupted or error-free

• The service will meet your particular needs

6.2 Limitation of liability

To the fullest extent permitted by law, we are not liable for direct, indirect, incidental, special or consequential damages, including, without limitation:

• Loss of or damage to data

• Device failure or damage

• Business interruption or lost profits

6.3 Third-party services

The Synology NAS devices and DSM systems to which this app connects are provided by Synology. We are not responsible for the availability or security of Synology products or services.

7. Governing law and dispute resolution

The interpretation and validity of this Agreement, and the resolution of disputes under it, are governed by the laws of the People's Republic of China. The parties will first seek to resolve any dispute arising out of or relating to this Agreement through amicable consultation.

8. Contact us

If you have questions or suggestions about this User Agreement, please contact us:

• Email: wuyouziyuan@qq.com

Thank you for choosing SynoArk!